Leona - Team Supervisor and Medical Assistant

LeonaTeam Supervisor and Medical Assistant

Clinical Team Supervisor & Certified Clinical Medical Assistant Leona, a dedicated Clinical Team Supervisor and Certified Clinical Medical Assistant, is also X-Ray Tech certified professional with a passion for patient care.

Originally from Waco and raised in Lubbock, she brings a compassionate and detail-oriented approach to her work. Leona is committed to supporting her team, excellent care for all patients, and ensuring smooth operations within the clinic.

Leona - Team Supervisor and Medical Assistant

PatriciaAdministrator

As the Office Administrator at Highlands Foot & Ankle, I am the go-to person for resolving challenges and ensuring the smooth operation of our clinic. Since joining the team in 2000, when we first opened our doors in Virginia, I have embraced wearing many hats to support both our staff and patients.

Originally from Dallas, Texas, I made the move to Waco to be closer to family, where I continue to bring my dedication and expertise to the office every day. While my busy schedule leaves little room for hobbies, I always prioritize my work! At home, I share my life with two wonderfully spoiled dogs, Piper and Riley, who add joy to my world.

Loren

Loren

Loren has been a dedicated member of the Highlands Foot & Ankle team since 2018. A proud graduate of Tarleton State University, Loren balances managing the clinic staff and a busy family life. As a parent of two energetic kids, there’s never a dull moment at home, especially with three playful dogs- Shiner, Radar, and Copper- and three curious cats- Jinx, Nyx, and Mitzi- keeping the household lively.

When not at work or managing family chaos, Loren enjoys spending quality time with family friends, whether it’s camping at the lake or diving into a good book. With a passion for both adventure and relaxation, Loren cherished the moments shared with loved ones.

Elisa Cotto

Elisa Cotto

Elisa Cotto is a dedicated medical front receptionist with a diverse background in customer service and management. Originally from Waco, Texas, she graduated from Midway High School, where she was an active member of her school community. After honing her leadership skills as a restaurant manager, Elisa transitioned into the healthcare field, where she now supports medical professionals and enhances patient experiences. Currently a college student, Elisa is committed to furthering her education while balancing work and studies.

In her free time, she enjoys spending quality moments with friends, cherishing the connections that enrich her life. Elisa's passion for helping others and her strong organizational skills make her a valuable asset to any team.

Nicolas

Nicolas

Nicolas embarked on his journey in the medical field in 2022, driven by a passion for healthcare and community service. As a bilingual individual, he effectively bridges communication gaps, ensuring that diverse populations receive the care and support they need. Being an only child, he values strong relationships and thrives on social interactions, making him a compassionate and approachable figure in the medical community. A first-generation college student, Nicolas has overcome challenges with resilience and determination, inspiring others along the way.

He embraces creative freedom in his work, allowing him to think outside the box and contribute innovative solutions to patient care. Known for his unwavering support of others, Nicolas aims to uplift his colleagues and patients alike, fostering a collaborative and nurturing environment in every aspect of his professional life.